So I bought this fun little game called Viva Pinata, but after playing it for about an hour I realized I was unable to save the game! It says something about pressing the home key to load your gamer profile, but the home key does nothing.
Pretty annoying considering all the lame tutorial stuff you need to endure at the beginning of the game. After a bit of googling, I found that it was because Viva Pinata was not able to create a gamer profile, and it seems it might be limited to Windows 7. Anyway, here are the steps I followed to correct the issue:
Saving your game in Viva Pinata – steps for fixing
- Click the Start Button.
- Select All Programs then select Accessories.
- Right click on Command Prompt and select Run as administrator.
- The Command Prompt window will appear.
- Type the following, and press Enter: net stop cryptsvc
- Click the Start Button
- In the textbox titled “Search programs and files”, type the following and press enter: %systemroot%/inf
- Select all files starting with “OEM” and drag these onto your desktop (or into any other folder on your desktop. Really we just want to move these out of the Windows folder)
- In the Command Prompt window, type the following and press enter: net start cryptsvc
- Restart your computer.
- Now, when you start Viva Pinata, it will ask you to log into Windows Live.
- You can now save your game.
Please leave a comment below, or contact me if these instructions worked for you!


23. January 2011 at 12:41 am
It lead my game to crash…
So I replaced the files.
7. February 2011 at 6:07 pm
i still cant sve on xbox 360 viba pinata trouble in pardise i don get it help meeeeeeeeeeeeeee plz
7. February 2011 at 6:08 pm
i still cant sve on xbox 360 viba pinata trouble in pardise i don get it
13. February 2011 at 3:47 pm
I tried the above fix but kept getting a system 5 error.
24. September 2011 at 1:07 pm
hi so i followed the above but when i restarted my computer and started via pinata it didnt have me log into windows live and the game still wont let me save or creat a gamer profile. what now?
29. February 2012 at 11:42 am
I got that too!! HELLLLLP!!!!!!
2. November 2012 at 10:55 am
all you need is a xbox live account and the game will sign you in.the home button comes up on the screen.